FAQ

No two remodeling projects are the same. In order to decide how much your window or door replacement project will cost, we will need to fully realize your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to provide you with a free quote the day of your consultation. A Pella® design specialist will work beside you to comprehend your project, select high-quality products and take measurements for your replacements.

In addition to creating high-quality products in various styles, we also provide payment and finance options to help make your replacement project a reality.

It’s our mission to make certain that we answer each of your questions about windows and doors from Pella of Hunt Valley. We’ll take a look at all the features and possibilities available to you, including material choices and energy-efficient enhancements. To be sure we can cover it all, we recommend you schedule about two hours for your consultation session.

Your in-home consultation is crucial to ensuring your satisfaction with your window and door replacement. It will help you pick the perfect windows or doors for your Hunt Valley-area home and your budget. It’s best to schedule your free, in-home consultation when every one of the decision-makers are able to be present. Our Pella® expert designer will address a number of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are most appropriate for your Hunt Valley-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is best for your home?
  • Which colors do you prefer?

Accurately quoting your replacement windows or entry door project hinges on the information we are given during the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Hunt Valley are led by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must sit through an extensive set of training courses to ensure your windows and doors are appropriately installed and meet Pella’s warranty criteria. You can learn more about your straightforward, no-guess installation day here.

Before they can be employed, Pella makes installers to pass a drug test and background check. Our installers are completely covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this apply to you? Not only could you recognize a drop in your heating and cooling costs, but you will help protect the environment.

The benefit of Pella® vinyl windows is that you won’t have to paint them. They are made in a host of colors, so you’ll find a color that accompanies your room. We do not recommend painting your vinyl products; this will nullify your warranty.

Pella of Hunt Valley provides services and support that big-box stores simply don’t have. Our expert staff has expertise in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, including a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” Simply get ahold of our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work answering them.

There are many reasons why Hunt Valley-area folks choose Pella of Hunt Valley for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s professional Direct Sales Network. Unlike other companies who sell specifically through third-party channels, Pella of Hunt Valley has a dedicated window and entry door showroom. This unique way of doing business offers you a customized experience with the help of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Hunt Valley has a top-notch, energy-efficient and sturdy solution.